Refund Policy

SIA - By NEXORA AI

This Refund Policy explains how refunds are handled for purchases made on SIA - By NEXORA AI ("SIA", "we", "us"). By purchasing any subscription or paid feature, you agree to this Refund Policy.

No Refund After Usage

Due to the nature of AI-powered digital services, we generally do not offer refunds once the service has been used. Once you start using premium features, credits, or subscription access, the purchase is considered consumed.

Eligible Refund Cases

Refunds may be considered only in the following situations:

Payment charged but subscription not activated
Duplicate payment made accidentally
Technical error preventing service access
Billing error from our side

Non-Refundable Cases

Refunds will NOT be provided for:

You changed your mind after purchase
You didn't use the subscription
You expected different AI responses
Account banned due to rule violation
Misuse or abuse of platform
Partial usage of subscription

Subscription Cancellation

You may cancel your subscription anytime. After cancellation:

You will not be charged in next billing cycle
Current period remains active
No partial refund will be issued

Refund Request

To request a refund, contact us with:

Your registered email
Payment screenshot
Reason for refund
Date of purchase

Refund requests must be made within 48 hours of purchase.

Processing Time

If approved, refunds may take:

5-10 business days (card payments)
1-3 days (UPI)
Depending on payment provider

Right to Refuse

We reserve the right to refuse refund requests that:

Do not meet eligibility criteria
Show abuse or fraud
Excessive refund requests

Contact Us

For refund related queries contact:

NEXORA AI
Email: siabynexora.ai@gmail.com